10TH CBSE SST ECO - Consumer Rights 100 MCQS QUIZ

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Consumer Rights — MCQ Test Series

10 Tests × 10 Questions = 100 Questions

Questions are based on the uploaded Consumer Rights MCQ PDF.

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Test 1

10 Questions • 10 Marks

Consumer Rights

Source PDF Question 1

Q1. I.S.I. mark can be seen on which of the following items?

A. Jewellery.B. Edible oil.C. Electrical appliances.D. Electrical appliances.

Source PDF Question 2

Q2. Which one of the following is the certification maintained for standardisation of electrical goods?

A. ISO.B. ISI.C. Hallmark.D. Agmark.

Source PDF Question 3

Q3. Which one of the following laws was enacted by the Government of India in October 2005?

A. The Right to Property Act.B. The Right to Education Act.C. The Consumer Protection Act.D. The Right to Information Act.

Source PDF Question 4

Q4. When did the United Nations adopt the guidelines for consumer protection?

A. 1983.B. 1984.C. 1985.D. 1986.

Source PDF Question 5

Q5. 'Hallmark' is used as a logo for which one of the following?

A. Agricultural products.B. Jewellery.C. Electrical goods.D. Electronic goods.

Source PDF Question 6

Q6. Which one of the following is the certification maintained for standardisation of edible goods?

A. ISIB. AgmarkC. ISOD. Hallmark

Source PDF Question 7

Q7. Select which among the following cannot be purchased through money. Choose the correct option: 1. Full protection from infectious diseases 2. A pollution-free atmosphere 3. High quality education 4. A luxury home

A. I and IIIB. III and IVC. I and IVD. I and III

Source PDF Question 8

Q8. Which one of the following days is being observed as "National Consumer's Day" in India?

A. 24 December.B. 25 December.C. 10 December.D. 31 December.

Source PDF Question 9

Q9. In which one of the following courts a consumer should file a case if he/ she is exploited in the market?

A. Local court.B. State court.C. Supreme court.D. Consumer court.

Source PDF Question 10

Q10. A long battle had to be fought in courts to make cigarette manufacturing companies accept that their product could lead to: 1Mark

A. Heart disease.B. Lung disease.C. Breathing problem.D. Cancer.

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Test 2

10 Questions • 10 Marks

Consumer Rights

Source PDF Question 11

Q1. Locally formed consumers organisations are known as:

A. Consumer forums.B. Consumer protection councils.C. Both (a) and (b).D. None of the above.

Source PDF Question 12

Q2. Directions: In the following questions, the Assertions (A) and Reason(s) (R) have been put forward. Read both the statements carefully and choose the correct alternative from the following: Assertion (A): A consumer has the right to seek compensation in case of unfair trade practices. Reason (R): The Right to Redressal allows consumers to get justice and relief. A Both

A. and R are true, and R is the correct explanation of A.B. Both A and R are true, but R is not the correct explanation of A.C. A is true, but R is false.D. A is false, but R is true.

Source PDF Question 13

Q3. Directions: In the following questions, the Assertions (A) and Reason(s) (R) have been put forward. Read both the statements carefully and choose the correct alternative from the following: Assertion (A): Every consumer must be aware of their rights and responsibilities. Reason (R): An informed consumer is empowered to make the right choices and seek redressal. A Both

A. and R are true, and R is the correct explanation of A.B. Both A and R are true, but R is not the correct explanation of A.C. A is true, but R is false.D. A is false, but R is true.

Source PDF Question 14

Q4. When a consumer has claims of Rs. 20 lakhs, he must file a case in the _____.

A. State Consumer CourtB. National Consumer CourtC. District Consumer CourtD. International Court

Source PDF Question 15

Q5. When was COPRA implemented in India?

A. 1984B. 1985C. 1986D. 1988

Source PDF Question 16

Q6. Which of the following is a state level consumer law of United States?

A. Federal Food, Drug, and Cosmetic Act.B. Fair Debt Collection Practices Act.C. California Department of Consumer Affairs.D. Food and Drug Administration.

Source PDF Question 17

Q7. Which is a high safety required product?

A. Medicines.B. LPG Cylinder.C. Pressure cooker.D. All of these.

Source PDF Question 18

Q8. Which of the following are the measures taken by government to protect consumers from exploitation?

A. Providing trademarks like ISI, AGMARK and HALLMARK.B. Providing consumer education.C. Both A and BD. None

Source PDF Question 19

Q9. When was the 'Consumer Protection' Act amended?

A. In 1990 and 1992B. In 1992 and 1995C. In 1989 and 1991D. In 1991 and 1993

Source PDF Question 20

Q10. To provide awareness among consumers, Grahak Suvidha Kendras were launched in six locations. Which of the following place does not have a Grahak Suvidha Kendra?

A. BangaloreB. JaipurC. DelhiD. Hyderabad

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Test 3

10 Questions • 10 Marks

Consumer Rights

Source PDF Question 21

Q1. Which of the following statements are true?

A. The consumer movement in India has led to the formation of various organisations locally known as consumer forums or consumer protection councils.B. They guide consumers on how to file cases in the consumer court.C. Only (a) and (b).D. They do not represent individual consumers in the consumer courts.

Source PDF Question 22

Q2. The Agmark is meant for _____.

A. Industrial productsB. Dairy productsC. Agriculture productsD. Consumer goods

Source PDF Question 23

Q3. For consumer disputes the state level courts deal with cases involving claims between Rs 20 lakhs and.

A. Rs. 1 crore.B. Rs. 50 lakhs.C. Rs. 2 crores.D. Rs. 75 lakhs.

Source PDF Question 24

Q4. In 1985 the _________ adopted the Guidelines for Consumer Protection. This was a tool for nations to adopt measures to protect consumers and for consumer advocacy groups.

A. World Trade Organisation.B. World Economic Forum.C. United Nations.D. None of the above.

Source PDF Question 25

Q5. Till the __________, consumer organisations were largely engaged in writing articles and holding exhibitions.

A. 1990s.B. 1950s.C. 1960s.D. 1970s.

Source PDF Question 26

Q6. By what name is the Commission formed by the Central Government for implementation of consumer protection laws known as?

A. Consumer Protection Commission.B. National Court Commission.C. Hoarding Prevention Commission.D. National Consumer Commission.

Source PDF Question 27

Q7. What does ISO stand for?

A. International Organisation for Security.B. Indian Organisation for Standar disation.C. International Organisation for Standardisation.D. None of the above.

Source PDF Question 28

Q8. Which of the following pairs is not correct?

A. Accident due to faulty safety value in the pressure cooker - Right to be safety.B. Washing instruction on the label of garments-Right to information.C. Authenticity of gold and diamond jewellery - ISI mark.D. Complaints in consumer forums-Right to seek redressal.

Source PDF Question 29

Q9. What was the main drawback for the consumer?

A. High rates of final products.B. No legal system available to consumers to protect them.C. Low-quality products.D. he exploitation of the consumer.

Source PDF Question 30

Q10. Directions: In the following questions, the Assertions (A) and Reason(s) (R) have been put forward. Read both the statements carefully and choose the correct alternative from the following: Assertion (A): The consumer has no right to be informed about the price, quality, and quantity of goods Reason (R): Manufacturers and sellers are not legally bound to disclose details. A Both

A. and R are true, and R is the correct explanation of A.B. Both A and R are true, but R is not the correct explanation of A.C. A is true, but R is false.D. A is false, but R is true.

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Test 4

10 Questions • 10 Marks

Consumer Rights

Source PDF Question 31

Q1. Agmark is used for the certification, standardisation of ………….. .

A. Edible oils and cereals.B. Jewellery.C. LPG cylinders.D. Electronic items.

Source PDF Question 32

Q2. Directions: In the following questions, the Assertions (A) and Reason(s) (R) have been put forward. Read both the statements carefully and choose the correct alternative from the following: Assertion (A): Only rich people need consumer protection laws. Reason (R): Poor people do not purchase branded or expensive items. A Both

A. and R are true, and R is the correct explanation of A.B. Both A and R are true, but R is not the correct explanation of A.C. A is true, but R is false.D. A is false, but R is true.

Source PDF Question 33

Q3. What is one of the main duties of the producer?

A. To avail low prices.B. Need to strictly follow the required safety rules and regulations.C. To produce high-quality goods.D. Not to charge taxes.

Source PDF Question 34

Q4. Which of the following was the result out of consumers' dissatisfaction due to sellers indulgence in malpractices?

A. Consumer AwarenessB. Consumer MovementsC. Consumer RightsD. Consumer Duties

Source PDF Question 35

Q5. AGMARK is the certification maintained for standardisation of:

A. Jewellery.B. Clothes.C. Consumer goods.D. Furniture.

Source PDF Question 36

Q6. Iqbal makes it a point to scan through all the particulars given on the pack of any item that he buys. Which right is he using?

A. Right to Choice.B. Right to information.C. Right to safety.D. Right to representation.

Source PDF Question 37

Q7. Which of the following is not measured while measuring HDI?

A. Life expectancyB. Health care facilitiesC. Literacy rateD. Consumer expenditure

Source PDF Question 38

Q8. Many people who work in the unorganised sector have to work:

A. At a low wage.B. Accept conditions that are not fair.C. In unhealthy environment.D. All the above.

Source PDF Question 39

Q9. The district level consumer court deals with the cases involving claims up to _____.

A. Rs. 5 lakhB. Rs. 10 lakhsC. Rs. 15 lakhsD. Rs. 20 lakhs

Source PDF Question 40

Q10. Which one of the following is not given on the packing of commodities?

A. Price.B. Batch number.C. Expiry date.D. Name of the manufacturer.

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Test 5

10 Questions • 10 Marks

Consumer Rights

Source PDF Question 41

Q1. The district level consumer court deals in cases involving claims up to Rs. ________.

A. 10 lakhB. 20 lakhsC. 30 lakhsD. 40 lakhs

Source PDF Question 42

Q2. The consumers have the right to seek redressal against:

A. Fair trade practices and exploitation.B. Unfair trade practices and exploitation.C. Quality and quantity.D. None of the above.

Source PDF Question 43

Q3. Factors which cause the exploitation of the consumer:

A. Limited and wrong information.B. Illiteracy and ignorance of the consumer.C. Few sellers and limited competition.D. All the above.

Source PDF Question 44

Q4. Sarava Priya scheme means __________. A

A. scheme introduce for the welfare of the producers.B. A scheme where essential items are distributed at low rates.C. A scheme where food grains distributed at low rates.D. None of thses

Source PDF Question 45

Q5. In India, the consumer movement originated with the necessity of protecting and promoting the interests of consumers against:

A. Shopkeepers and manufactures.B. Un ethical and unfair trade practices.C. Ethical and unfair trade practices.D. Ethical and fair trade practices.

Source PDF Question 46

Q6. Why did the consumer movement arise?

A. High rates of products.B. Total false claims.C. The dissatisfaction of the consumers as many unfair practices were being indulged in by the sellers.D. None of the above.

Source PDF Question 47

Q7. What is the function of the Bureau of Indian Standards?

A. Certification of edible oil and cereals.B. Develop standards for goods and services.C. Global level institution of consumer welfare organisations.D. Right to information.

Source PDF Question 48

Q8. Sometimes false information is passed on through the media to:

A. Sell goods.B. Buy goods.C. To make the poster colourful.D. To attract consumers.

Source PDF Question 49

Q9. Which Act provides relief to buyers of goods in case the goods purchased do not comply with the expressed condition?

A. Indian Tolls ActB. Sheriffs' Fees ActC. The Sale of Goods ActD. None of these

Source PDF Question 50

Q10. Directions: In the following questions, the Assertions (A) and Reason(s) (R) have been put forward. Read both the statements carefully and choose the correct alternative from the following: Assertion (A): The Right to Choose allows consumers to access a variety of goods and services at competitive prices. Reason (R): Monopoly markets restrict consumer choice. A Both

A. and R are true, and R is the correct explanation of A.B. Both A and R are true, but R is not the correct explanation of A.C. A is true, but R is false.D. A is false, but R is true.

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Test 6

10 Questions • 10 Marks

Consumer Rights

Source PDF Question 51

Q1. _________ provides the adequate and accurate information about quality, quantity, purity, standard and the price of the goods and services.

A. Right to chooseB. Right to be informedC. Right to consumer educationD. Right to be heard

Source PDF Question 52

Q2. Directions: In the following questions, the Assertions (A) and Reason(s) (R) have been put forward. Read both the statements carefully and choose the correct alternative from the following: Assertion (A): There is only one level of consumer court in India. Reason (R): All consumer grievances are handled at the national level. A Both

A. and R are true, and R is the correct explanation of A.B. Both A and R are true, but R is not the correct explanation of A.C. A is true, but R is false.D. A is false, but R is true.

Source PDF Question 53

Q3. A chemist has sold you a medicine of expired date. Under which consumer right you can approach the consumer court?

A. Right to safetyB. Right to voteC. Right to be heardD. Right to seek redressal

Source PDF Question 54

Q4. A consumer's right against unfair trade practices is the _____.

A. Right to fightB. Right to seek redressalC. Right to be informedD. Right to choose

Source PDF Question 55

Q5. Educating consumers about their rights and duties is known as ___.

A. Consumer forumB. Consumer protectionC. Consumer awarenessD. Consumer disputes

Source PDF Question 56

Q6. Consumer Complaint forum is called?

A. Consumer forum.B. RTI.C. High court.D. Police Station.

Source PDF Question 57

Q7. Lata got an electric shock from a newly purchased iron. She complained to the shopkeeper immediately. Which right does she use?

A. Right to representation.B. Right to choice.C. Right to safety.D. Right to redressal.

Source PDF Question 58

Q8. Today, there are more than consumer groups in the country:

A. 400B. 500C. 600D. 700

Source PDF Question 59

Q9. What is the printed price on the packet of the product called?

A. MRPB. TRPC. PRPD. CRP

Source PDF Question 60

Q10. The Consumer Protection Act 1986 was introduced to seek redressal of ____.

A. Complaints of sellersB. Safety of shopsC. Useless productsD. Consumer disputes

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Test 7

10 Questions • 10 Marks

Consumer Rights

Source PDF Question 61

Q1. Whenever there is a complaint regarding a good or service, that had been bought, the seller tries to shift all the responsibility:

A. On the seller.B. On the manufacture.C. On nature.D. On the buyer.

Source PDF Question 62

Q2. The consumer movement arose out of dissatisfaction of the consumers as:

A. The sellers were not cooperating with to the consumers.B. Many fair practices were being indulged in by the sellers.C. Many unfair practices were being indulged in by the sellers.D. None of the above.

Source PDF Question 63

Q3. Consumer must be provided with accurate information about quality, purity, price, quantity and the standard of the goods and services. What right of a consumer is this?

A. Right to chooseB. Right to safetyC. Right to be informedD. Right to consumer education.

Source PDF Question 64

Q4. The agencies which look into the complaints of the consumers are popularly called:

A. Consumer courts.B. Consumer commissions.C. Consumer forums.D. Consumers cells.

Source PDF Question 65

Q5. In case the district level consumer court dismisses case field by a consumer, the consumer _____.

A. Has the right to appeal in the state level court.B. Must withdraw his case without delay.C. Has the right to get compensation from the producer/ seller immediately.D. Has the right to appeal again the district level court.

Source PDF Question 66

Q6. Under COPRA, a ________ quasi-judicial machinery was set up for redressal of consumer disputes.

A. Four-tier.B. One-tier.C. Two-tier.D. Three-tier.

Source PDF Question 67

Q7. When is the National Consumers Day observed?

A. 24th OctoberB. 24th DecemberC. 24th JanuaryD. 24th March

Source PDF Question 68

Q8. When was COPRA enacted?

A. 1984B. 1985C. 1986D. 1987

Source PDF Question 69

Q9. We participate in the market both as:

A. Sellers and buyers.B. Customers and shopkeepers.C. Producers and consumers.D. All the above.

Source PDF Question 70

Q10. Which of the following is a use of the Consumer act?

A. Marketing of goods.B. Providing health education.C. Creating awareness.D. Food production.

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Test 8

10 Questions • 10 Marks

Consumer Rights

Source PDF Question 71

Q1. In a Free Market Economy the allocation of resources is determined by.

A. Votes taken by consumers.B. A Central Planning Authority.C. Consumer Preference.D. All of the above.

Source PDF Question 72

Q2. What is the function of the Consumers International?

A. Develop standards for goods and services.B. Certification of goods.C. Global level institution of consumer welfare organisations.D. Dealing with consumer cases.

Source PDF Question 73

Q3. Consumer Courts have been established at .............. level/ levels:

A. Four.B. Three.C. Two.D. One.

Source PDF Question 74

Q4. Today, Consumers International has become an umbrella body to over 220 member organisations from over __________ countries.

A. 115.B. 105.C. 85.D. 50.

Source PDF Question 75

Q5. Where should consumers go to get justice?

A. District courtB. High courtC. Supreme courtD. Consumer court

Source PDF Question 76

Q6. When is 'World Consumer Rights Day' celebrated?

A. 12th March.B. 15th March.C. 11th March.D. 18th March.

Source PDF Question 77

Q7. Some common ways by which consumers are exploited by manufacturers and traders due to lack of awareness include which of the following?

A. Underweight and Under - measurementsB. Sub-standard QualityC. High pricesD. All of these

Source PDF Question 78

Q8. Which of the following is a correct statement? A The COPR

A. extends to the whole of India.B. The COPRA shall apply to all goods and services.C. The COPRA was amended in the year 2011.D. None of the above.

Source PDF Question 79

Q9. Which organisation provides redressal to consumer grievances? 1Mark

A. Consumer Protection Councils.B. Consumer Protection Act.C. AGMARK.D. ISI.

Source PDF Question 80

Q10. Which of the following statements are true about consumer movement?

A. The consumer movement arose out of dissatisfaction of the consumers as many unfair practices were being indulged in by the sellers.B. There was no legal system available to consumers to protect them from exploitation in the marketplace.C. This has also shifted the responsibility of ensuring the quality of goods and services on the buyers.D. Only (a) and (b).

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Test 9

10 Questions • 10 Marks

Consumer Rights

Source PDF Question 81

Q1. Rules and regulations are needed for producing and selling goods in order:

A. To promote the market.B. To fulfil the demands.C. To promote development.D. None of the above.

Source PDF Question 82

Q2. The consumer movement across the world arose due to _______.

A. Unfair trade practices that prevailed in the market.B. Dissatisfaction of the consumers.C. Lack of legal system to protect consumers from exploitation.D. All of the above

Source PDF Question 83

Q3. Consumers have the __________ against unfair trade practices and exploitation.

A. Right to reject.B. Right to information.C. Right to choose.D. Right to seek redressal.

Source PDF Question 84

Q4. What is customer value?

A. Ratio between the customer's perceived benefits and the resources used to obtain these benefits.B. Excess of satisfaction over expectation.C. Post purchase dissonance.D. None of the above.

Source PDF Question 85

Q5. Define consumer exploitation?

A. Taking undue advantage of consumer.B. Misleading the customer by selling wrong product.C. Both A and BD. None of these

Source PDF Question 86

Q6. Directions: In the following questions, the Assertions (A) and Reason(s) (R) have been put forward. Read both the statements carefully and choose the correct alternative from the following: Assertion (A): Consumers have the right to be protected against goods and services that are hazardous to life. Reason (R): The Right to Safety is one of the basic consumer rights. A Both

A. and R are true, and R is the correct explanation of A.B. Both A and R are true, but R is not the correct explanation of A.C. A is true, but R is false.D. A is false, but R is true.

Source PDF Question 87

Q7. When is National Consumers Day observed?

A. October 17B. October 5C. July 7D. December 24

Source PDF Question 88

Q8. Besides the national commission there are state commissions and ____ district forums.

A. 38,562B. 35,565C. 35,569D. 38,563

Source PDF Question 89

Q9. Directions: In the following questions, the Assertions (A) and Reason(s) (R) have been put forward. Read both the statements carefully and choose the correct alternative from the following: Assertion (A): A consumer can file a complaint if they are exploited. Reason (R): The Consumer Protection Act (COPRA) gives legal backing to consumer rights. A Both

A. and R are true, and R is the correct explanation of A.B. Both A and R are true, but R is not the correct explanation of A.C. A is true, but R is false.D. A is false, but R is true.

Source PDF Question 90

Q10. "Apne Adhikar" is the programme brodcasted by commercial stations of ___________.

A. Door DarshanB. All India RadioC. The Ministry of BroadcastingD. None of thses

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Test 10

10 Questions • 10 Marks

Consumer Rights

Source PDF Question 91

Q1. Directions: In the following questions, the Assertions (A) and Reason(s) (R) have been put forward. Read both the statements carefully and choose the correct alternative from the following: Assertion (A): The Right to Education is part of consumer rights. Reason (R): Consumer rights are only about basic facilities. A Both

A. and R are true, and R is the correct explanation of A.B. Both A and R are true, but R is not the correct explanation of A.C. A is true, but R is false.D. A is false, but R is true.

Source PDF Question 92

Q2. Directions: In the following questions, the Assertions (A) and Reason(s) (R) have been put forward. Read both the statements carefully and choose the correct alternative from the following: Assertion (A): Consumer exploitation happens when buyers are ill-informed. Reason (R): Lack of information leads to unfair pricing, low quality, or harmful goods. A Both

A. and R are true, and R is the correct explanation of A.B. Both A and R are true, but R is not the correct explanation of A.C. A is true, but R is false.D. A is false, but R is true.

Source PDF Question 93

Q3. Which mark should you look for while buying honey?

A. ISI.B. ISO.C. Agmark.D. None of these.

Source PDF Question 94

Q4. Which is not a function of PDS?

A. Control Hoarding.B. Control Prices.C. Control over charging.D. Consumer Redressal.

Source PDF Question 95

Q5. It was presumed that it was the responsibility of the:

A. Sellers to be careful while selling a commodity.B. Manufacturer to produce goods of good quality.C. Consumers to be careful while buying a commodity or service.D. None of the above.

Source PDF Question 96

Q6. What is Agmark used for?

A. Right to safety.B. Certification of edible oil and cereals.C. Right to information.D. An agency that develops standards for goods and services.

Source PDF Question 97

Q7. A major step taken by the Indian Government was the enactment of the Consumer Protection Act ________, popularly known as COPRA.

A. 1991.B. 1999.C. 1984.D. 1986.

Source PDF Question 98

Q8. In the pre-reforms period (i.e. before 1991), control was exercised over import of ________.

A. Consumer GoodsB. Capital GoodsC. Both (a) and (b)D. Neither (a) nor (b)

Source PDF Question 99

Q9. Directions: In the following questions, the Assertions (A) and Reason(s) (R) have been put forward. Read both the statements carefully and choose the correct alternative from the following: Assertion (A): Consumers have the right to be heard in decision-making forums. Reason (R): The Right to Representation ensures consumers can express their interests. A Both

A. and R are true, and R is the correct explanation of A.B. Both A and R are true, but R is not the correct explanation of A.C. A is true, but R is false.D. A is false, but R is true.

Source PDF Question 100

Q10. Factors leading to consumer exploitation are _____.

A. AdulterationB. Duplicate articlesC. Substandard goodsD. All of the above

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Source: 22. ECO - Consumer Rights MCQ QA.pdf